Comcast Outage Map Harrisburg Pa (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Verify that you subscribe to the channel you're trying to watch. Check that you have the right equipment. Double-check all connections and make sure you're using HDMI or component cables. Check that you have the correct input in your HDTV for your connection type.

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Restart Your Device and Router

One of the first troubleshooting steps to take when your Xfinity WiFi has no Internet connection is to restart your computer, phone, tablet, or other connected devices. Restarting your equipment forces your device to refresh its connection to the network.

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Xfinity Mobile uses Verizon's network, the nation's second-largest wireless carrier. Their 4G LTE Network covers 99 percent of the U.S. population, making it the best of the big three in terms of coverage. In 2019, Verizon was the first carrier to launch a 5G network in the US.

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

Why is my Xfinity suddenly not working? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Use the arrow buttons on the remote to highlight Low Signal Indicator. Press OK (or press the raised button on the center of the directional pad if your X1 remote does not have an OK button) to toggle the feature on. The indicator will then appear at the top right of your screen, next to the time and temperature.

Depending on the circ*mstances, your service could be interrupted or disconnected due to late payment or missing payments. If this happens, you will need to make a payment to re-activate your services. This payment may include late fees and a reactivation charge, and it will take 48–72 hours to restore your services.